At Maroof gold Enterprises, we are committed to delivering your order with the utmost care and efficiency. Please review our shipping policy below for detailed information.
International Shipping
We offer international shipping to select countries. Rates and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to customs fees and import taxes, which are the responsibility of the customer.
Processing Time
All orders are processed within 1-3 business days. Custom or personalized jewelry may require additional processing time. Orders are not shipped or delivered on weekends or holidays.
Shipping Methods
We use the following carriers for shipping:
- DHL
- FedEx
- USPS
- TCS /courier
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order through the carrier’s website.
Damaged or Lost Packages
If your package is damaged during shipping or lost, please contact our customer service team at info@maroofgoldsmith.com or +92-326 9559550 We will work with you to resolve the issue promptly.
Returns and Exchanges
For information on returns and exchanges, please see our Return Policy
For any questions or concerns regarding shipping, please contact us